Mentiora Insights
Mentiora shows what users are experiencing, where outcomes break down, and next steps, allowing enterprise teams to reach safe rollout faster with proof.
Your customers tell you exactly what is wrong with your product every day, in support tickets, chat logs, and sales calls. But this data is buried in unstructured text that Product Managers never see. Mentiora uses advanced semantic analysis to extract, categorize, and quantify the "Voice of the Customer" at scale, ensuring you build what users actually need.
Examples of use cases
Quality hill climbing
The initial improvements are easy to make for LLM workflows. But the system very quickly comes to a point where it's unclear how to improve further, and especially how to improve without breaking existing workflows. Mentiora Insights helps with sensitive measurements baked in the improvement loop, and gives actionable insights what could be improved and how it could be improved.
Production Drift & Escalation Reduction
After the LLM workflow is deployed to production, the obvious questions are "How well is it working?" and "What's not working". This is where Mentiora Insights comes in: You get an in-depth understanding of what your users are doing, how successful they are and how you could improve.
Where Mentiora Delivers Value
A clear picture of quality
Reliability, safety, and task success measured in real usage. One view that works for teams and for leadership.
The failures that matter
Recurring breakdowns grouped into clear patterns and ranked by impact. Focus stays on what drives cost, churn, or risk.
A ranked plan with proof
Scorecards tied to business goals, plus the few fixes most likely to move outcomes next. Before/after results make progress real, not debated.
How it Works
Set the bar
Define what "good" means and what "safe to scale" looks like. That bar becomes the basis for rollout decisions and quality gates.
See reality
Measure real usage and surface the patterns behind missed outcomes. The result is clarity on where quality breaks — and why.
Improve and stay stable
Implement the highest-impact fixes and verify uplift with before/after evidence. Quality stays dependable as models, prompts, tools, and data change.
Why Choose Mentiora
Low engineering lift, fast to adopt
We integrate with your existing stack and provide hands-on support so you see value quickly with minimal engineering effort on your side.
A platform that just gets better
Mentiora is continuously improving, and every deployment benefits immediately from that.
Secure by design
Supports deployment in your environment. Evaluation data is used only for your organization, with full transparency for audits and governance.
Get started with Mentiora Insights
Let us show you what's really happening in your AI conversations and where the biggest opportunities for improvement are.