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Mentiora documentation

Guides and reference for building with Mentiora.

Before you start

Both integrations use values from the Install tab of your widget in Mentiora admin:

  • Embed key: a public pk_wgt_… key that identifies the widget.
  • Install snippet: the script tag for your website, with the widget origin filled in.
  • Allowed origins: the websites the widget may load on.
  • Identity keys: the secret your backend signs identity tokens with. Only needed to sign users in.

How sign-in works

Visitors chat anonymously by default. To tell the Mentiora platform who is chatting, your backend mints an identity token, a JWT signed with your identity key, and the widget or SDK hands it over.